[Resolved]  Hathway Cable & Datacom — cancellation and refund

Address:Mumbai City, Maharashtra, 400066

Account number [protected]
Connection taken on 30th october 2017 and activated on 3rd november 2017 by hathway since then the connection works sometime and disconnects majority of times. Have given series of complains but it has gone in vain. The connection doesn’t work at the required hours of the day nor are they able to fix the same.

Have requested them to cancel however they said that they don’t have a refund policy and hence they will not payback the money i paid 3008 for 3 months.

Need help to cancel the connection and process my refund
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Dec 22, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Complaint comments 

Comments

We have paid amount on 15/11/17 and its 22nd November still we haven't got any connection they have installed and went but it has not activated yet we are calling customer care of Hathaway every now and then they are just ignoring our words we are fed up of calling them. They are n
Hathway Customer Care's response, Nov 23, 2017
Verified Support
Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
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    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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