Hathway Cable & Datacom — cancellation request no response

Address:Hyderabad, Andhra Pradesh, 500045
Website:Hathway.net

I have taken hathway internet connection, executive has taken money for 6months plan but internet never worked 2hrs continuously, so i thout of disconnecting the service, i called up customer care, they asked me to send an email to [protected]@hathway.net, i have sent an email for disconnection on 27th september but no response yet.

My account number [protected].
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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