Hathway Cable & Datacom — channels blocked/shut down by hathway

Address:

400101

It is very visible that consumer has to suffer due to the ongoing issues between the cable network & the channels. Though it is repeatedly informed that post 31st march, 2019 the cable network will only show the channel packs that have been bought by the consumer, having said that i fail to understand why are channels being blocked at this time of the month. This seriously causes trouble to elderly people and the families that watch entertaiment together. I feel it is actually of no use to complaint because the cable service provider has clearly stated that till the time a form is not submitted, they won’t be able to help because they are just “servants” of hathway. They do not guarantee if hathway will still activate/unblock the channels after submitting the form with channels marked on them that are required.