Hathway Cable & Datacom — channels not showing for selection in ala carte.

Address:

560097

I have visited hatchway.com for selection of channels wherein i have found that all the channels are not shown for selection in ala carte. They are not bothered to rectify nor help us in selecting the channels which we require. Very very poor service. I have informed the concerned authority at hathway, but they are not bothered to attend to our complaint. Also i strongly feel that they are forcing us to go for their bouquet so they are benefited monetary wise which does not comply with the trai rule.

Kindly help in resolving the issue.