[Resolved]  Hathway Cable & Datacom — cheating by hathway team

Address:

560034

I've taken prepaid broadband connection on 2nd april and since then the nightmare started. It haven't worked for a day properly. Everytime i call their customer service, they say that they would send their engineer in 24 - 48 working hours and no "engineer" would turn up. And it has completely stopped working on 16th of april and since then i've been chasing them to get it fixed. No "engineer" turns up and they claim that as per their policy, they wouldn't refund even though when they does not provide service. It really took me these many days to understand the way hathway team is scamming people with all their wrong product specifications (I paid for 50mbps connection, it doesn't even come 50 bps speed in fact) and they give a deaf ear when any customer raises a complaint. This is how hathway is cheating with their "prepaid" plans.