[Resolved]  Hathway Cable & Datacom — cheating - fake receipt for amount received

Address:560057

I had asked for new broadband connection from hathway internet.
Sale executive mr. Naresh was the responsible person for my new connection request.

He received amount for months subscription and send a fake receipt on 25th feb 2018. He has not even created account id for my connection request.

Regarding this i had called hathway customer care and raised my concern, but none bothered to address my issues, rather evryone was passing to the issue to other people.

More than 20 to 22 times i had called customer care[protected], they used ask me to wait on line to check details and making me wait for more than 15 to 20mins every time and suddenly disconnect the call.

I think this all planned cheating.

That sales executive is not at all responding for my calls or messages.

This is pure kind of cheating in the name of new connection.

Hathway internet is not trustworthy.

Cheaters*

Kindly someone help me how to resolve my issues and get refund.

Details of recpt

Receipt no :- 34823
Sale executive : naresh
Executive contact no : [protected]
Was this information helpful?
No (0)
Yes (0)
May 8, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Hathway Customer Care's response
Dear Customer,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information