Hathway Cable & Datacom — complaint about hathway cable tv

Address:

Habsiguda, Hyderabad, Andhra Pradesh, 500007

Subscribed for fta + paid channels.
Only paid channels are enabled to see. All fta channels are disabled.
All fta channels display the error message "channel unauthorized"
Cable operator 'sai global vision, habsiguda, hyderabad-500007 ' unable to resolve the issue.
Tried calling customer care[protected] continuously from 4 days but no response receiving recorded message.
Tried calling couple of local hathway numbers but non are responding and there is no contact info of nodal officer.
This problem exist with all the users who subscribed for fta+ individual paid channel from a-la-carte
Appreciate an earliest attention and resolve the issue.
Thank you