[Resolved]  Hathway Cable & Datacom — connection issue

Address:500016

Hi all,
I have taken hathway broadband of account number [protected]. I have taken 3 months package and not even a month completed, it got stopped i have checked all the connections and after confirming that there is no problem from my side i tried to contact them. They didn’t even pick up the call after my numerous attempts to reach them. This is not the first time i am facing issue with hathway it has become a habit to call them once in three months. Hope they will come out with a solution for the issue.
Was this information helpful?
No (0)
Yes (0)
Mar 17, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Hathway Customer Care's response
Dear Divyapeddi,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments 

Comments

Connection drops every few minutes. It disconnects after few minutes of connection. Irritating to reconnect every couple of minutes

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information