Hathway Cable & Datacom — Connectivity issue and speed issue

Alve

from Mumbai, Maharashtra

Address:	400101
Website:	none of the website are opening its loading for long time

Hello Hathway Team,

Its almost 10 days now i had renewed my exsiting account and still i am facing connectivity issue from day 1 and speed issue is also not resolved till now.
Everyday i call for this on customer care number but i did not get any solution for my issue and problem.
Request you to look into this on high priority.

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Hathway customer support has been notified about the posted complaint.

May 19, 2017

Updated by Alve Account No : [protected]

May 19, 2017

Updated by Alve Please resolve this on high priority . I have already wasted 11 days of my plan.

None of web pages are opening. Its loading for a long time then i get a time out error. Check the attached screen shot.

Please help me out in this. I had already made the payments and also wasted my 10 days from my plan because of your connectivity and speed issue.

Please looking into this or refund my full amount with all taxes or else i will take this to consumer court. It been almost 11 days, that i am calling customer care no. and still the issue is not resolved.