Hathway Cable & Datacom — connectivity issues

Address:

Niti Khand 3 , Indirapuram, Ghaziabad, Uttar Pradesh, 201014

I have raised issue on 11-Aug-2019 that my internet connection get frequently disconnected. I have called customer care several time and they promised me to solve the issues end of the day. And at end of day they provide very unreasonable and silly reason why they could not able to solve the problem.
They are making fool of their customer and providing very poor support. It has been 3 days but my problem is still the same. They are not telling me the actual problem and they are not taking any initiative to solve the problem.