Hathway Cable & Datacom — customer support sucks

Since last 2 weeks, my internet doesn't work. Called almost everyday multiple times to Hathway support and yet the issue isn't solved.

1)I call in the morning, they say it will be solved by evening. I call in the evening, they say their technical experts have left for the day so call tomorrow. This goes on and on everyday.

2)I ask for a refund, they say we cannot help you. I ask them to solve my issue, they can't help me with that as well

3)I contacted them on twitter, got an automated response first time. Post that, again no reply at all.

4)When I don't recharge my account, they call me 5 times in a single day. Even Sundays for that matter to remind me to recharge. But when my net doesn't work, not a single executive calls me or replies back with a solution.

Hathway is a scam. A big lie. A big shame to indias broadband network.

I want a complete refund for my entire money.

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