[Resolved] Hathway Cable & Datacom — daily connection problems | |||||
I have been having connection problems everyday for the entire month. Most of the times my upload speed is 0 kbps and hence i cannot do anything online. I have lodged a complaint everyday. Most of the times it takes more than a day for them to resolve the issue. And other times it is not resolved at all. Yesterday iwas told by them that a technician would be sent to my house within 30 minutes to resolve the issue. I ended up waiting the entire day at home and nobody showed up. Again today i was told a trchnician would be sent immediately and still nothing for hours. This i believe is fraudulent behaviour by hathway. I have tried my best to come to a mutually beneficial solution to this problem but i do not think hathway cares. I seem to have no other option than to file an fir and go to the soncumer court. Hathway id: [protected] Was this information helpful? | |||||
Jan 16, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 Hathway Customer Care's response Dear Sir, we apologize for the inconvenience. An executive will get in touch with you ASAP. | |||||
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