[Resolved]  Hathway Cable & Datacom — daily connection problems

Address:411004
Website:Hathway.com

I have been having connection problems everyday for the entire month. Most of the times my upload speed is 0 kbps and hence i cannot do anything online. I have lodged a complaint everyday. Most of the times it takes more than a day for them to resolve the issue. And other times it is not resolved at all. Yesterday iwas told by them that a technician would be sent to my house within 30 minutes to resolve the issue. I ended up waiting the entire day at home and nobody showed up. Again today i was told a trchnician would be sent immediately and still nothing for hours. This i believe is fraudulent behaviour by hathway. I have tried my best to come to a mutually beneficial solution to this problem but i do not think hathway cares. I seem to have no other option than to file an fir and go to the soncumer court.

Hathway id:
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 16, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information