[Resolved] Hathway Cable & Datacom — daily message from hathway for renewal

Jahabax Mehta

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400007

I have closed my hathway account and also submitted the modem on 30th aug 2018 but since the past 2 months i am continuously receiving renewal mesaages from hathway.
Please stop sending me messages, i am not interested in any plan from hathway.
I have also complained in hayhway customer care but its of no use. Please help me in stopping these mesaages. Attached is the account closure receipt and message received on my mobile

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Aug 30, 2019

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Hathway Customer Care's response Dear Jahabax Mehta,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

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Comments

Andichamy

from Chennai, Tamil Nadu

I have disconnect their wifi service. Because very poor network connection. After that they call me 3 times per day, i told them and scold them, but they keep on calling me. Please take corrective action.

Hathway Customer Care's response, Jul 29, 2019

Verified Support

Dear Andichamy,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband