[Resolved]  Hathway Cable & Datacom — deactivation

Address:Hyderabad, Telangana, 500061

Hi,
A/c no:[protected] i have shifted my residence 2 years before i. E, in 2016 may & i requested hathway 6months before to deactivate it. They still send me notifications of pending bills and scare me to file case against me. I paid one more bill accidentally in december 2018 for which i haven’t used at all. So, request is to deactivate it and get rid of my data from your records. I called n number of times to customer service but they tell me to return router which is my propert as i got it by paying huge sum of amount at the time of new connection & i was told that i own it. Anyways the router is been spoiled.
I want an early response in regards to this and stop sending me messages and emails
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Feb 8, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2019
Hathway Customer Care's response
Dear ajazajaz,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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