Hathway Cable & Datacom — delay in activation after payment

Address:

Sai Srinivas, 14-20-677/382/1, Vivekananda Nagar Borabanda, 500018

Hi Team
My Name is B Jagan
My Hathaway Broadband No [protected]

I have made payment on 22nd November 2019, and I have requested to activation for One month Package 80 MBPS, may be 825 Rs.
I have requested many times to active my account. But still its not activated already 4 days over, When I can Customer care no they will say with in 24 hours. But still not response properly. Worst service I have faced.
I want to refund the Amount or else Active immediately.