Hathway Cable & Datacom — delay in installation

Address:500039

Dear sir

I have submitted payment and documents before 5days to hathway engineer. But installation was not yet done till today. There is no response from customer care and feild engineer. I have posted mails in there complaint portal but the issue was not yet resolved. Please take this issue as priority and help me in resolving.

Customer id :[protected]

Thanks.
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While availing the internet service, I was given an offer of 50mbps speed. But I'm not even getting 1mbps of speed. Sent so many emails but not a single response.

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    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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