Hathway Cable & Datacom — denial of services and poor quality internet

Address:

Sriven luminous amaltus Electronics city, Bangalore, Karnataka

I am hathway customer. Hathway is providing poor internet connection and frequently disconnects though the plan opted is the highspeed one (Rs 931 per month). Raised complaint multiple times to hathway but they closed tickets immediately without providing any service. Please refer attached screenshot. Please take strict action as this may be the fifth complaint of mine in your forum. If possible check their account and put huge fine.