[Resolved] Hathway Cable & Datacom — did not receive refund and repeated calls from support

customer1231

Address:

Bangalore, 560001

Account number: [protected]

About a year ago i had applied for hathway broadband but the turnaround time to getting the installation done and activated was more than a month. I cancelled my connection and applied for refund.
A year later, i have yet to receive my refund.
Hathway broadband has continuously (And daily for a year) called me about renewing my connection. I have expressed my disinterest and repeatedly told support to issue my refund to no avail.

Please help resolve this issue. I would like my refund. I would also like my phone number and email address (All personal information) deleted from hathway database. I also want these calls from hathway support to stop.

Thanks

Was this information helpful?

No (0)

Yes (0)

Apr 9, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2020

Hathway Customer Care's response Hi, to be able to help you further and to resolve your issue, we would be needing your City. Please share your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.

Mar 06, 2020

Updated by customer1231 My city is Bangalore

Verified Support

Mar 06, 2020

Hathway Customer Care's response Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.