Hathway Cable & Datacom — digital cable plans

Address:Hathway digital services , thakur village kandivali east, Mumbai City, Maharashtra, 400101

Recently the digital cable plans have been changed and we got the notice for the same. There was a form given to us and we were told to select the channels as per hathways recommendation and not from a la carte, which is wrong as per what is being advertised.
We should only pay for what we want to see, and hathway digital cable is forcing people to select the plans that they ate giving.
Also they expect is to pay only and only in cash to availtheir plans, the agents sitting in the kandivali east office are very rude and adamant.
Even after selecting the a la carte plans as per given in the form they did not accept it.
I have also submitted an only request on 3rd march, even that has not been addressed and no one has contacted me yet
The account is under the name of dharmendra hiranandani and the contact number is [protected].
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Facing the similar problem in Rohini, sector 13 Delhi.
Having Hathaway set top box compatible for SD channels, but on their website no link to select broadcaster SD channels value packs. As per TRAI they can block service till 31st March, but no service n local service provider not listening.
No one picking Hathaway Delhi cust care no. (Given at their website[protected].
Nodal officer no. [protected] always out of coverage area
As per TRAI 's new cable & DTH rules i have select my channles & make my packs on Trai's channle selector website & my total amount payble is showing 315.00/- but my local cable operator do not obey these rules and they ask for more money from me, so plz help me & what can I do at this time ??
DD SPORTS Channels not view

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