Hathway Cable & Datacom — download speed is very low

Address:S-573 A, School Block Part-2, Shakarpur, Delhi-92, New Delhi, Delhi, 110092

Hello sir/madam,

My account number: [protected]
Contact no: [protected]
Location: east delhi

I am facing worst and very low speed from starting of this month (March). I complaint against this issue regularly or every other day. They resolved but next day i facing again in speed issue.

I think hathway cut down there speed and make money through there customer making fool them. I pay for 50mbs download speed unlimited plan for a year.

But they give me less than 2 mbs.. I checked speed every hour and i work from home. I am facing big loss. But hathway company is not serious for giving service.

I want to say that pl ase take some strict and serious action against them. I am suffering for very high loss every day.

Even my youtube is buffering and sometime unbale to access internet. Every month end after 20th speed issue occurring.

Worst broadband internet service ever. I make multiple complaint through social media, and hathway app.

But nothing will resolve. Issue is not resolved. I think this platform do something or help me to raise my voice to this type of company.
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Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2020
Hathway Customer Care's response
Hi, Thank you for sharing the details with us. Our support team will connect with you to address your concerns soon. Thank you! Hathway Customer Support Team.
Mar 23, 2020
Updated by bhaskarkan07
You see the speed of your company giving me. Change my router or your server. Resolve it whatever it takes.

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