[Resolved]  Hathway Cable & Datacom — excess bill payment

Address:

Pune, Maharashtra

I have paid 2300 rs for three months internet service but accidentally the money have been sent twice so i mailed hathway at helpdesk and billingpune for more than six times now they dont even mind to reply me with simple message that your query have registered or so...i have called the hathway customer care four times now on first three occasions they told me money will get refunded in fifteen days and on fourth day they told me it will take 45 days after enough argument they told me thay your plan is activated for six months and we cant do anything .. firstly i dont want 6 months service and they dont even have any receipt for that how am i supposed to believe that. I am very dissatisfied and disappointed with hathway even there customer service agents are worthless.