[Resolved]  Hathway Cable & Datacom — Extremely poor speed with hathway broadband

Address:	Mumbai City, Maharashtra, 400005
Website:	Hathway Broad band

Hathway — Worst connection spped

2 Reviews
Sr Srinivas Ramanujan on Sep 14, 2015 Submit a Complaint
I have taken 50 mbps internet connection from Hathway. My Id is [protected] For the last SIX months I am getting 1 mbps speed . I have complained many times at the helpline and my coplaints nos are 26062017w670800, 24062017w649141-1 but no action has been taken to rectify the issue. Every 3 months i am paying 3500 rs for 50mbps speed but i am getting speed less than 1mbps. When I call the help desk they always answer that i have get call back from the technician but the call never comes and nor is the issue resolve. I am fed up with this useless service provider and want to take a legal action against them. how can a service provider charge u for a 50mbps speed and not give u that service ? Is it not a complete breach of contract by the service provider? Please advice what legal action can i take against them. I have also attached image of the speed test which clearly shows the low speed braod band speed.