[Resolved] Hathway Cable & Datacom — fake billing | |||
My name is Ravi Sajwani Hathway AC no. Holding [protected] I had hathway PREPAID internet connection 3 yrs back.I decided to terminate the Hathway Broadband services so i went to the Kothrud (Pune) office to close my account. They informed me that an executive will come to collect the router and refund will be initiated after that and told me that my account is closed. However no one came and picked up the router and now suddenly after 3 yrs I'm receiving call to pay 5718 or else case will be filed against me in Delhi High Court. I mean how this is possible that i have to pay for my PREPAID connection which i havent used from last 3 years. In prepaid connection, I have to recharge first then only i will be getting the broandband services. It is highly not possible that I have any due amount to be paid. Was this information helpful? | |||
Aug 29, 2018 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Jul 25, 2018 Hathway Customer Care's response Dear Ravi Sajwani, We have forwarded your concern to our team, an executive will get in touch with you. Regards, Hathway Broadband | |||
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