[Resolved]  Hathway Cable & Datacom — fake offers - hathway [protected]

Address:Over head tank road, Chennai, Tamil Nadu, 600041

Very poor support. They called me to recharge for an offer 3+1 month. The extra 1 month is not added till date. Very unsatisfied support. When i call the customercare they were asking for support person name & number they called. How do we predict this issue ahead?

Should we record each & every cc calls? Then where is the trust between co's & customers? Whenever i recharge i had call them every time to provide what they promised. Please note this

Account # [protected]
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Nov 17, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Oct 16, 2019
Updated by dinngap
Any update?
Verified Support
Oct 17, 2019
Hathway Customer Care's response
 Dear dinngap,

Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly.

Thank you
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Hello,
I took hathway broadband 3yrs back.. Later i shifted from hyderabad to khammam, but i am getting regular calls and messages .. So i want to delete my profile ..my account no : [protected]
Hathway Customer Care's response, Oct 18, 2019
Verified Support
 Dear D Veeravalli,

Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly.

Thank you
Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit
Dear Hathway Internet,

My name is syam kumar...
I got call from hathway internet lady she has offer me to resume your connection with today offer is there for 1 month 425/-, so i accepted the offer for one month. then she has sent UPI link
and i paid 425/- few days back, till now i did not get any re-installation call from Hathway internet.
and today i got a call from another mob no hathway lady again offer to me (resume your account today you have offer for one month 380/-) what is this Sir/Madams? is it fake or what?

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