Hathway Cable & Datacom — false commitment for new customer

Address:Chennai, Tamil Nadu, 600094

Hathway consumer account - [protected]
Date - 22/march/2017 date of activation

Hathway sold their broadband service with 799 monthly and recharge of 1 year will give 6 months free from subsequent recharges. This recharge period i wanted to opt as per the offer - now hathway says the offer is withdrawn on aprl 2nd onwards

No prior intimation was provided to new connection holders who were sold their services with commitment that this offer will remain. This is breach of commitment. Would request hathway to take it as exception and provide one year recharge offer as committed.

K. Venkatesh
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Hathway customer support has been notified about the posted complaint.
Apr 19, 2018
Updated by Venkatesh Kasturirangan
also initiating through legal consumer council of india
Apr 24, 2018
Updated by Venkatesh Kasturirangan
There is no follow up from hathway on the complaint . I am working to send a legal complaint through consumer council of India
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