[Resolved] Hathway Cable & Datacom — false complaint saying modem is not returned

Sriraj Hebbar

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560075
Website:	www.hathway.com/Broadband/HomeBroadband

I am getting call saying i have not returned modem, if i don't have to pay 2500 in 1 hours via online they will file a complaint and send legal notice. I am getting this call from multiple times from multiple numbers.
Around 1 and half year back hathway engineers came to my house and collected modem and other cables and they have given the receipt also, these people now asking for the receipt, how can i find 1 and half year receipt? It should be recorded in hathway office.
I have recorded every phone conversation with them, if needed i will submit all the phone conversations.

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Dec 9, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2018

Hathway Customer Care's response Dear Sriraj Hebbar,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband