[Resolved]  Hathway Cable & Datacom — false legal notice, around 2 years after discontinuation

Account no.:[protected]
I have discontinued hathway internet service around 2 years ago as i shifted to another house and hathway said it was not a feasible area to shift connection.
I asked them to collect the modem before leaving. I also gave the new address for them to collect the modem from. But no one came or contacted for modem collection.

I have now received an sms saying that demand notice is generated and legal action will be taken if rs.13, 392 is not paid.

I also have communication from them confirming that i am shifting to a non-feasible area for shifting the connection.

This is harassment and instead legal action needs to be taken against them for this. Hathway should pay rent charges for storing their modem at my place.
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Aug 28, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
Hathway Customer Care's response
Dear tina8818,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Aug 13, 2018
Updated by tina8818
I am still getting threatening/harassing calls from Hathway side daily, even after sending all the details and explanations.
Phone Number from where getting calls are : [protected]/[protected]
Please suggest what should I do ?
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