Hathway Cable & Datacom — false promises sales on the hathway playbox

Address:

Address: No83,5flr, Bascon Maeru Towers, kodambakkam high Rd,Nungambakkam, Chennai, Chennai, Tamil Nadu 600034, 600044

Since last week onwards i have been repeatedly getting calls from your sales team to renew for 3 months and get hathway playbox.
I have renewed it as per your team's direction and i have been told that i will get the hathway playbox the very next day. It's been 6 days now and no one turned up.
First, i did not ask for any offer. It was an offer from your end.
Secondly i have asked him the date of installation of the hathway playbox prior to the renewal and the sales person promised to install in a day or two max.
I seriously hate someone doing false promises, i have the complete call recordings of the conversations as an evidence and i shall take this up and i will ensure no one fall on this scam.
I am fed up with your false promises. Kindly issue me a complete refund,