Hathway Cable & Datacom — filed case on me , regarding bill payment | |||||
I am shifted to my new house in October 2017 and I personally call to customer support team to close my account permanently, because hathway service is not available to my new location. Till today's date my account was closed and no emails or SMS is sent to me that you have to pay 10781 RS. 2 Days before I received call from person and saying that Hathway company has register case on you because of 10781 amount dues. They registered case on me as Fraud and you will fine a Rs of 30000 and 3 months jail. How hathway will charge if my connection is closed..? Hathway must have all data how much customer have used and where they have used the internet data..? And before registering case in court why they are not calling to customer ? Hathway should call to customer and should say that "we are registering case on you because of XYZ reason " At least customer will do the next step or will ask for Help with someone. Please tell me What should I do in this situation...I really need help Thank you in Advance. Was this information helpful? | |||||
Hathway customer support has been notified about the posted complaint. | |||||
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