[Resolved]  Hathway Cable & Datacom — fraud

I had used hathway broadband more than 2years back, post which i had disconnected because i had shifted to a new address. I had a prepaid connection and paid all amount in time. After disconnection i had returned the modem to their agent for which they gave me receipt also. Now few months back i got a call from some delhi advocate saying i have not made payment to hathway broadband and i have pending of some 5500 rupees and there has been a case of cheating filed against me. Post this for past 3 months i did not receive a single proper response from hathway as to why after everything was cleared and closed, suddenly after years they thought of putting some pending amount in my name and harass me. I have a huge list of mails to which there has not been any response explaining to me the reason. They called me twice to which as soon as i asked the reason for the bill they disconnected. And to my surprise i am not the only person who faced this issue, few people i know have faced the same thing recently.

So this is a major shoutout to all citizens - do not fall prey for this scam that hathway has recently started. Get your facts checked and ask them for explanation. They are just harassing and extorting money from common people.
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Oct 13, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
Hathway Customer Care's response
Dear ag2018,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband
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