Hathway Cable & Datacom — fraud work created by hathway by taking money

Address:

560-102

I have payed for 50mbps 500gb plan and these hathway people called me 2 weeks before renewal and when i payed immeditly and in there account and computers its showing amount received but they have activated me with 20mbps plan with 200gb in there account its showing the 50mbps 500gb plan paid but they are activated 20mbps 200gb

I called tons of times and they agree with everything about the cost payed and the plan miss matched by them as its reflecting in there computer very clearly that they have made mistake but they are not solving

They are wantedly closing the complaint no# without any reasons or without customer approval no these customer care or email or facebook of hathway are not picking calls or replaying

If i ask tell your company policy what is the issue exactly they agree its there fault but still they are not able to solve from past 3 weeks where i have already payed for 3 months

If hathway blames any mistake from my side in payment then i will take that blame but when hathway agrees there is true fault with them why are they not ready to change the plan from there system a simple problem to be solved they are not able to solve

One of the fraud works created by hathway by taking money for 3 months and locking a customer so he should not go from there service

If these bloody people give the amount back simply we can go to act or other connections