Hathway Cable & Datacom — Fraudulent charges for services not provided

Address:	Mumbai City, Maharashtra, 400093
Website:	hathway

I had raised a complaint on 10th March 2017. The complaint was closed by Prashant from the RF team without fixing the problem. This issue has been recurring often. I need to make phone calls to keep reopening the complaints. I must have made over 300 minutes of such calls.

This has happened yet again today - it being a Sunday, i raised a complaint in the morning and got an sms on the same day saying the complaint has been closed. On calling, i was told the office is shut today and no one can come to address the issue. How has the complaint been closed when there is no one to look into it??!