Hathway Cable & Datacom — frequent downtime on broadband service

Address:	110066
Website:	www.hathway.com/Home/NodalOfficer

Despite complaints previous and finally
No w10744 dated 25.1.18, not registered dt 29.1.18 and w 708544 dated 30.1.2018
The service to the a/c [protected] is frequently down and causes losses to the beneficiary.

None of the phone numbers on their websites answer :[protected]Delhi service,[protected]&[protected]Nodal office sikandar ali) answers or doesn't exist.

The online facility for registration of grievances on the hathway portal refuses to register the complaint saying : please check the email you have provided and try again" which is obviously a mechanism to ensure that grievances cannot be lodged. A webshot is attached herewith.