[Resolved]  Hathway Cable & Datacom — frequent internet disconnection

Address:Thane, Maharashtra, 421202

I have been using hathway for more than 2 year. Since last more than 6 months i am facing frequent internet disconnection i can't even count the number of times i had to call customer care for this issue and then the engineer comes to my hime fixes it then again after few days the same issue. The engineer keeps saying that it wont happen again and then it happens again. I am tired of this # broadband internet i will be making sure to recommend everyone not to go for hathway broadband ever it's an # internet.
Here's my account number
[protected]. My mobile number is [protected]
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Apr 24, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2019
Hathway Customer Care's response
Dear djrocker007,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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