Hathway Cable & Datacom — getting legal notice for hathway connection

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.hathway.com

Few days ago, i received a call from [protected], she mentioned that i have a legal case file against me from hathway, i guess it was about the return of modem.

I had taken hathway connection about 2 years ago, and it has been discontinued as the service was not available where i relocated. I had already informed the customer service about returning modem and it was said that it will be taken care of.

I informed the same when i learned about the legal case to hathway via mail ([protected]@hathway.net) cause their customer service call doesn't do anything other than trying to speak to you politely.

The team responded via mail and they asked for a place and time to retrieve the mode, and i have provided the same and informed the team to collect the modem from me. But still they kept on going via the legal team.

And today (I. E. 3rd november) again, i received a call from [protected] asking me to go and submit in next 1 hour.

For two years they called every few weeks to start their connection again, even after i told them that the place where i relocated doesn't have their service and share the feedback with the team to not call me again.

Please help here.