[Resolved]  Hathway Cable & Datacom — harassing with calls

Address:Ozone Evergreen apartment, Off Harlur Rd, PWD Quarters, 1st Sector, Bengaluru, Karnataka, Bangalore, Karnataka, 560035
Website:www.hathway.com

Hathway connection had billing issues, so their customer care suggested to take another connection and discontinue the old one. The person who came for support requested to keep the router with ourselves and he will collect later (Which they say is reason they can call, since device is their property).
- calling continuously weekdays and even weekends (Sunday evenings)
- saying my connection is in disconnection status and new offer is there. I informed them that i have taken new connection from hathway only and not to disturb and to update records so that not to call again. Raised complaint to stop calling and collect the device. But no help. I'm getting calls during my international roaming. This has been a issue more than six months.
- i want to raise a strong complaint, and sad to see such kind of operators are allowed to function normally without banning them. Such harassing companies should be banned from operating.
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Aug 28, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
Hathway Customer Care's response
Dear Pradeepintellioaat,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband
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