[Resolved] Hathway Cable & Datacom — harassment and intimidation o[censored]nlawful case

rohitcheshm

from dwarka, Delhi

Address:	110059
Website:	hathway.com

Hi sir/mam,

I'd like to inform with with great concern that your company is enormously harassing and intimidating me that a case is pending against me in mumbai high court as i have not returned the modem and this is perpetuating unabated from last one month.

I would like to bringing this to your kind submission that i have availed the prepaid services for broadband connection in august and paid them via the cheque and subsequently recharged my accounts
With the requisite payments. However i find the services quite dismal and ordinary and therefore i stopped my prepaid connection and asked them to take the modem/ router from my home as i do not want to continue with them for thee poor services.

However instead of taking the router/ modem from my home, they are indulging threatening calls from different numbers telling me the call is call from mumbai high court and the case is filed against me. To know who has filed the case they are referring me to some other phone number to get the details. When i asked them to stop harassing they are calling from different numbers.

I have kept the screenshot of these numbers and some other strong proofs of harassment. They wanted me to submit the router/modem to their office.

Since i am an office goer i cant submit the box to any office but i have suggested them to take the box from home., which they blatantly refused to do so s i am supposed to submit to their office which is never been a part of any contract signed.

I request you humbly to collect the box from my home and stop harassing me disguising in many advocates to file a case against me.

If you do not collect the box with a receipt, hen i can clearly presume that you want not to provide me any receipt at your office by coercive force to continue with a baseless charge against me.

Following are the details
Acct no 1621257
Name rohit tikoo

With regards,
Rohit tikoo

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Nov 15, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

Hathway Customer Care's response Dear rohitcheshm,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Oct 06, 2018

Updated by rohitcheshm I received a call from the [protected] to know Why I called . I told him to take the router from the home of which he threatened that there lawyer will talk to me.

This harassment is assuming the alarming proportion and it is disturbing my mental peace drastically. They do not want a router but will continue threatening me.

In a civilized society this is the most obnoxious way of disturbing the mental ace of entire family and therefore I want to stop this harassment for once and all and take away the router by giving me a receipt.

One time they have threatened me that the case is filed in Mumbai high court against me almost twenty days back and on the contrary there are forwarding to reactivate the connection, which is bizarre and irrational to core of any one's belief.

Oct 06, 2018

Updated by rohitcheshm Also submitted a complaint with customer care regarding the same.
customer complaint no provided to me is 06102018c7641

Request you to resolve the matter to let me live with my fundamental right of peace.

With Regards,
Rohit Tikoo