Hathway Cable & Datacom — harassment caused regarding surrendering of modem

Address:Girinagar, 560085

Hi,

I had received a call from mr hemanth saxena ([protected]) who introduced as consumer court official on 8th march around 3.45 pm. He told that one case in delhi consumer court had filed against me vide dl - 302. Then inturn asked me to callback one mr kishore advocate regarding the particulars of the case. Mr kishore's number as given by hemant saxena is [protected].

I called mr kishore k on the number which had been given by hemant saxena, he threatened that case has reached him and asked me to pay the amount regarding modem cost or court will penalise rs. 25, 000 then he also confirmed that no payment is due from my side except for surrendering of modem.

At this point of time mr kishore threatened me over phone and course of action will be taken and i also told take any action as there was no notice received regarding surrendering of modem as such i had surrendered everything as part of my earlier closure 4 years back. This is sheer harassing and ill-treating customer. I have no words to express this abysmal behavior of your companies proceedings and i am flabbergasted.

His words directly impacted my health condition as i was undergoing treatment for vertigo (Total giddiness from 5th march 2019 onwards) and this incident made condition critical and had to visit hospital again.

Acknowledge the complaint and resolve the same immediately otherwise i will be left with no option than going against you legally.

G srinivasa rao
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