Hathway Cable & Datacom — harassment despite cancelling the connection

vaneet_24

from Gurgaon, Haryana

Address:	Hyderabad, Andhra Pradesh
Website:	Hathway

I cancelled my connection in march 2016 at hyderabad. Hathway raised a bill in june 2016, which i paid. I kept receiving bills and i kept writing back not to send as i cancelled the connection.in may 2017, i received a legal notice on email for rs 8700/- saying pending dues else will file a case. I reached out to appellate officer, who said we are looking into your concerns and we will get back to you.
Suddenly, since this morning i've been receiving calls saying we are calling from tees hazari court and a case of cheating has been filed against you. You were to appear before court today. When asked, they gave the number of a lawyer, who says he hasn't filed the case yet and will give us 30mins to pay, else he will file the case worth rs 75000/-. Then a lady posing as resolution officer calls and threatens to pay. I've all the emails, recorded calls of threats.

This is a dupios company, harassing innocent customers.

If anyone who wants to join this case i'm consumer court with me can write an email on [protected]@yahoo.com

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Hathway customer support has been notified about the posted complaint.

Jul 19, 2018

Updated by vaneet_24 I continue to receive threatening and harassing calls every alternate day. Despite writing to TRAI, Vatan Pathan (Their CEO), I continue to get harrassed. I have written to their nodal officer atleast 25 times till date. She never bothers to respond.

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Comments

Sasikanth Raghava

from Noida, Uttar Pradesh

same case with me. started harrasing me almost two years after disconnecting the connection and leaving the place. Infact mine was a prepaid connection strictly speaking there cannot be any dues as I have paid for three months before hand and disconnected it in one month with out even using it after that. now they are asking me to pay for the wiring charges and router .

Hathway Customer Care's response, Oct 8, 2018

Verified Support

Dear Sasikanth Raghava,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband

Prasad Acharyaaaaaaaaaa

Why hathway guys have the moto to harrass every single guy who leaves hathway. I have been tortured from hathway from last 1 year. 3-4 calls a week, plenty of sms. Cant you guys understand, if someone is not interested in using your service anymore? Disgusting..

My Account is deactivated, I have returned everything which belongs to you. Please stop using my data to harrass me

Savio Ferreira

After disconnecting Hathway due to poor service, I get more than two calls everyday for renewal.
During the period of the service, even when I would log a complain, no one would answer, now due to disconnecting, I am being harassed with calls everyday.
Despite writing emails still the calls haven't stopped.

Hathway only harasses customers by giving poor service during the tenure of the service and after disconnecting they harass by calling everyday.

n Press

I stopped using Hathway in January 2020 and returned their router. I keep getting calls several times a week (and sometimes several times a day) and SMSes to go back to their service. This is the worst kind of harassment. I have emailed them multiple times to remove me from their lists yet, 7 months on and counting, they continue to harass me, calling me in the middle of very stressful times when I need to keep my phone on and expecting calls from the hospital. Please, please stop.

Adithya Swaroop

Jun 1, 2021

The same issue is with me. I submitted all the things related to Hathway to them but they are harassing me every day with more than 5 calls every day. Hathway should respond to this