Hathway Cable & Datacom — Harassment from your sales executive!!

Address:	560068
Website:	Hathway broadband

Hi,

I have planned to take your broadband connect and one of your sales executive approached me on 22/06/2017. He said that if i confirm about the connection by 23/06/2017 before 11am then installation will be done on the same day before 8 pm.

I have confirmed him around 9: 15 am and around 11am he came and took the amount. Receipt number is 9339.

In the evening i spoke to the sales executive and he confirmed before 8pm it will be done. Around 7:30pm when i called, he said outside they have put the cable and next 30 minute installation will be done. But no one came for cable and no one came for installation. Around 8pm he said by 9pm it will be done, at 9pm he said it will be done by 10pm and after 10pm no response from him.

Next day when called and asked about it, he started to talk in rude manner, started to abuse with wrong words. Finally i told him i dont want your service and cancel the connection process and refund my money. He was not responding in proper manner and his wording were not good.

I have called many times customer care but no one provided any resolution on this. I asked any senior to come on call but no one came. They said they will call back to me in 1 hour but till now i dint get any call from any one.

It is really painful experience with hathway. I feel i made mistake by trusting hathway.

I hope you will take some action on this and provide me solution. I dont need any connection from you, please refund my money back.

Dont harass me more.

Sales executive details:
Name: manjunath
Contact number: [protected]