[Resolved]  Hathway Cable & Datacom — harrasing calls for payment

This is with regards to the hathway internet. I am receiveing calls from them after almost 2 years for a payment of rs. 3022 which i did not use at all.

I had a prepaid plan for which the payment for done and now they claim that it's a post paid account and that we have pay the due amount of 3022. They have no professionalism in their talks. It is such a fraud broad band service ever. Why would a consumer pay and return the modem and router for line disconnection when the account is prepaid and that we would have already paid them for the modem set? And i even receive messages that says legal notice has been sent to the account, make payment and advocate notice has been generated. I was being told to ignore such messages but it has increased now.

Please let me know what actions need to be taken on this.