[Resolved]  Hathway Cable & Datacom — hathway account is deactivated even though renewal done

Hi hathway,

We have opted for the broadband connection from you in january 2019 and being in second month we are uttlerly unsatified with ur services. Even though renewal done on feb 12th, 2019 still im getting messages that i havent done the payment. Raised multiple complaints but they are getting automatically closed even without checking with me. All tickets closed without providing the solution. Hope atleast now you will respond and close the complaint by getting the feedback from me
Account id: [protected]
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Mar 28, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Hathway Customer Care's response
Dear Sitara Grandhi,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Feb 27, 2019
Updated by Sitara Grandhi
Any update on complaint please
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Any update on this complaint please

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