Hathway Cable & Datacom — hathway broadband

Affaque Ahmed

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.hathway.com

I am new customer of hathway broadband in noida. Got my internet activated today on 29th september 2017, 11:00 am.
But, in just 1 hour, i came to the point that i have been fooled once again by another broadband company.
The sales guy sold me 2000 gb plan with 50mbps speed. But the actual showing on the portal is 300gb with 4 mbps speed.
I have paid security and the 1st month price= 1635 rupees in cash, but portal is showing 2283 outstanding on me.
I have called customer care, they said it will take 4 hours to solve the issue.
Now, being a very new customer whose internet just activated, facing this issue and they will solve in 4 hours!
Do i am here to call the customer cares of the broadband companies and wait everytime!? I don't have any other work?
I have been fooled.
But, you better look for other company. But, not hathway for sure. Else you will get harassed too as i am facing now.

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Hathway customer support has been notified about the posted complaint.

Sep 29, 2017

Updated by Affaque Ahmed This company also does not care about customers. They take them lightly too. They can not grow for sure.

Sep 30, 2017

Updated by Affaque Ahmed http://www.speedtest.net/my-result/[protected]