Hathway Cable & Datacom — hathway broadband connection not working since 22 may 2018. dear customer, thanks for contacting hathway. account no [protected]

Address:

560076

I have made the payment against my hathway broadband connection on 22 may 2018 but hathway disconnected my services saying tht payment has not been made. Actually the payment has been received by their citrus payment gateway. From the last one week my account has been deactivated for not making the payment. The payment issue is internal which needs to be resolved by hathway. I am a customer of hathway from last one year but not been treated well. Their customer care use to say i will talk to technical team n resolve this issue but since last week they are unable to resolve this issue. Neither they are refunding my money back nor they are activating my broadband connection. I hope hathway understands customer relationship and activate my connection asap.
Account no [protected]