Hathway Cable & Datacom — hathway broadband connection relocation[protected]m451918 - no response or action

Address:

Pune, Maharashtra, 411033

Since I have shifted to new home, I requested for relocation of my existing connection to new address. I raised a formal request 5 days ago.

I have been following up with customer care & nodal office since 5 days. But all in vain.

Customer care and Nodal Office has been useless for me to relocate & restore my service since last 5 days. This has been impacting me financially. Its barely takes 20-30 mins to relocate.

I am done with false assurances & now blatant unresponsiveness of your customer service in place.

IF NOT, I would like to terminate services. Kindly refund my money from 9th Feb 2019 to end of March which I have prepaid.

This is organized loot.