Hathway Cable & Datacom — hathway broadband fraud details& their customer care rude behaviour

Address:

Rahejas, 4th Floor, Corner of Main Avenue and V. P. Road, Santacruz (W), Mumbai-400054, Mumbai City, Maharashtra, 400054

Hi Team,

i am from hyderabad using broadband internet over 16 months from last 6 months i'm frequently disconnecting internet i decide to close my account but hathway marketing team calls daily so i keep my connection this month november i paid bill on 11th from last friday i got slow internet speed from saturday on no internet service i called customer care on saturday afternoon they said in 24 hours my issue solve again i called sunday they told wait for evening it will come no issue solved on monday on when i called customer care they saying refundable not possible as well they can't provide service told wait another 12 hours now monday night 8.30 pm around i called customer care same answer we can't refund your amount wait for tuesday your issue will sort it out i tried to close my account on sunday one lady called me and rudely told you can't get refund hand over oue modem i asked what about my money she told we can't refund use service untill next bill later close account but i am not getting any service customer care guy nikhil he answering my calls and disconnecting me or put me on hold please look this issue do fair justice asap
my Hathway brooadband account number:[protected]
my mobile number:[protected]

thanks