[Resolved]  Hathway Cable & Datacom — hathway broadband hyderabad

Address:Rangareddy, Andhra Pradesh, 500072

About the internet line which is not functioning from last 3 weeks for the account number [protected]. We keep calling customer care and waited on line for 60 minutes and there was no answer and if they answer we reset the port and after that disconnect the line. We had bought in the package for 6 months and 1 month free.

These guys anil/mosin attended to the complaint and there was no fix as of now. You all need to learn how to treat customers. Your stupid customer care disconnects the line if we say we are existing customers. But for new customers you need them. When you cannot service existing customers why the hell you need new ones. Who will pay my telephone bills for all the calls that i have made to your customer care where there is no care.
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Jan 4, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
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    +91 25 3252 0310
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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