[Resolved]  Hathway Cable & Datacom — hathway broadband internet relocation

Address:500072

Hi team,

I am writing this after losing hope on hatchway customer service.
I have requested relocation of internet connection from kondapur to kukatpally around 15 days back and i have called to customer care and submitted all the necessary documents.

No relocation has been done and i have called to customer service around 10-15 times each time they repeat the same lines we will get it done in 24 hrs and am not getting even a single call, and from the past 4 days i am calling they escalated they said but still i don't see any action from them. Literally i am frustrated with their service and customer care responses.
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Dec 20, 2017
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
Hathway Customer Care's response
Dear Sir,

Please inbox us your Hathway account number and location. We will get in touch with you as soon as possible.
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