[Resolved]  Hathway Cable & Datacom — hathway broadband paschim vihar

Address:New Delhi, Delhi, 110063

I am sandeep dhillon purchased a new broadband connection from hathway account number is [protected] my location is paschim vihar new delhi, the guy satis vashisht working for pathway paschim vihar sales team cam to my house and sold me 2 months package and took cash from me rs 1770 he promised that i will be getting 50 mbps speed but it was all fake and a big lie i am only getting 8 mbps download speed and 4 mbps upload speed by testing on speed test i called him several times but he disconnected my calls and than after 15 mins i received a call from +91 [protected] and this guy said we received your complaint from customer service and he was faking it he was one of his friend working with him and abused me on the phone and said do what ever u can now i gave him the cash and connection is active so there was no help and he was threatening me on phone, i feel really petty for pathway because soon you guys will loose this business because u have gundaas in your company. I need my money back full refund
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Sep 29, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Hathway Customer Care's response
Dear Sandeep Dhillon,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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