Hathway Cable & Datacom — Hathway Broadband renewal services not provided

Address:

400067

My renewal for hathway broadband account was due on 23rd Feb 2016 and as per the discussion from their representative the renewal services provided to me was not at all in line with our discussion. As soon as I made the payment for the renewal they just utilized the amount as per their wish.
I had asked them to renew Speedway 5Mbps 5Gb Qtly PreU-3 plan, instead they renewed for ZOOM1 10Mbps Pre 2Months plan. And too for 2 months,
inspite of clearly mentioning them in the mail and over the phone.

Their staff members are not at all knowledgeable specially the ones in the prepaid renewal team (Madhuri Jhadav, Sujata etc), They are busy in fooling their customers.

Not at all satisfied with the services.